Returns & Exchanges

We want you to be completely satisfied with your Free Fly gear; if it's not a perfect fit, you can return or exchange unwashed and unworn items within 30 days of purchase. Our goal is to ensure your outdoor adventures are supported by the most comfortable apparel possible.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase.

2

Print Your Label

Select the items you wish to return or exchange and print the prepaid USPS shipping label provided.

3

Pack It Up

Place your items in the original packaging or a mailer of your choice and secure the prepaid label to the outside.

4

Drop and Relax

Drop your package off at any USPS location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing